How To Correct an Employer Remittance Payment

Modified on Thu, Aug 22 at 3:04 PM

When Employer Remittance Payments are entered Incorrectly, the entire payment will need to be adjusted. To correct the payment, just like in Member Payments, you’ll first need to find the Employer that made the payment.

If the Payment was made through a TPA File, the adjustment will need to be made through a new TPA File.

Go to Union Management – Employer
Search DC or LU

Click Edit on the Employer Row

Go to the Payment History Tab
Click Edit on the Payment you would like to correct

Enter the Correct Payment Info Items
Click Correct Payment

Review Preview
Click Save to complete the Adjustment/Correction Payments

Adjust Employee Allocations

If needed you can add an Employee to the Payment from the bottom of the list (Only original employees are listed with payment boxes)

If employee isn’t listed, you’ll first have to add the Employee to the Employee List from the Employee Tab of the Employer

Click Ok
Review Preview
Click Save to complete the Adjustment/Correction Payments