How to do Admin Balance Corrections (ABC)

Admin Balance Correction (ABC)

Understanding Admin Balance Corrections

Situations may occur that require an adjustment to a member’s balance without posting or adjusting a payment on the member record.  This happens when balances are incorrectly loaded into IMSe or when a member rejoins the Local Union.

ABC Scenario

1. IMSe will automatically create a PTD (Paid Through Date) and calculate a balance based on a new Member’s Application Date when no Dues information is entered for the Member.
2. The system does not update a member’s PTD even if there is Dues History.

Doing an Admin Balance Correction 

1. Go to Admin Balance Correction under the Dues Processing menu.
2. Search for the applicable Member.
3. The Member’s Dues Profile and Open Balances are displayed after Selecting the Member.
4. Click the Administrative Member Account Correction Preview button.
   • A list of Fees appear (depending on the Local’s Fees).
   • The list of Fees allow adjustments, but only Dues, Continuous Generic Charges, and Check-Off allow adjustments to the Paid Through Date.
5. Update the PTD and Balances as needed.
   • The system will ensure that the Paid Through Date and Balances correlate together.
   • If any additional charges should be added to the member record, you can click on Add Additional Charge (e.g. NSF Fee after receiving a Bounced Check from the bank).
6.  Click Submit to review the Preview once the Values are updated.
   • Remember to add a Member Note to explain why the balances were adjusted (if you did an ABC).
7. Click Approve after approving the Preview.