How to Adjust an Individual Dues Payment

Modified on Thu, Aug 22 at 2:39 PM

Payments may need to be adjusted for several reasons, (Bounced Checks, Incorrect Entry Amount, Incorrect Payment Amount), and you need to be able to account for this in IMSe.

To adjust the payment amount in IMSe

Go to Dues Processing – Payment Adjustment
Search for a View the Member Record
Select the Local Union that the payment was applied to
Click the Edit Button next to the Payment being Adjusted
Enter the Corrected Payment Amount (0 if the payment should be removed)
Select Reason for Correction
Click Correct Payment
If the Payment does not equal 0, change the allocation amounts
Click Correct Payment
Review Preview
Make a Note on the Receipt if Needed
Click Save

On the Cash Receipts Journal, you will have a Negative Payment Amount equal to the original payment amount with Receipt Number #A. If you changed the Payment Amount during this correction, you will also see a Positive Payment Amount in the Cash Receipts Journal with Receipt Number #C.

Both the original payment and the adjustment will now have Dates showing when each was paid and adjusted to help you when balancing your on-hand payments and receipts.