How to Delete (Remove) a Student Certification

Modified on Wed, Nov 20 at 10:48 AM

TABLE OF CONTENTS

Overview


There are three methods for removing a certification from a student:

  1. Removing a Certification from the Student Roster: This method involves deleting the certification directly from the student's record on the roster.

  2. Removing a Certification from a Class: This approach entails removing the certification from a specific class that the student is enrolled in.

  3. Removing a Certification from a Module Class: This involves deleting the certification from a module-specific class that the student is enrolled in.

Important Note: When removing or deleting certifications through any of these methods, the certification's issue and expiration dates will also be deleted. Consequently, the certification will be entirely removed from the student's record



Removing a Certification from the Student Roster

  • From your organization's perspective, begin by navigating to the Training Tab.
  • Under the Programs folder, click Students.
  • Search or filter to find the student record you wish to work with.
  • In the selected student record, navigate to the Training & Certifications tab 
  • Within the Training & Certification tab, click on the  Certifications sub-tab. 
  • In the list of certifications, locate the certification you wish to delete and click the Trash Icon next to it.

A "Delete Confirmation" pop-up will appear

  • Select 'Yes' to permanently delete the certification from the student profile.
  • Select 'No' to retain the certification on the student profile


Removing a Certification from a Class

  • From your organization's perspective, begin by navigating to the Training Tab.
  • Under the Programs folder, click Classes & Modules.
  • Search or filter for the Class you wish to work with.
  • In the selected class, click the students tab.  
  • From the list of students, locate and select the specific student record you wish to work with 
  • After selecting the student record, locate the Remove Certification button. This button will allow you to proceed with the process of removing certifications from the student's record         

Removing a Certification from a Module Class

  • From your organization's perspective, begin by navigating to the Training Tab.
  • Under the Programs folder, click Classes & Modules.
  • Search or filter to find the Module you wish to work with.
  • In the selected Module, navigate to the Grades sub-tab and select the Grades by Course/Topic dropdown.
  • Select the certification Course
  • Fill out the "Set All" information and click continue
  • When that window closes, click the  Save All button. 
  • Once the changes are saved, the Trash Button (Remove Certification) will appear on the records.
  • When selected, the Delete confirmation pop-up will appear. 
  • Select 'Yes' to permanently delete the certification from the student profile.
  • Select 'No' to retain the certification on the student profile



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