How to Revert a Member Activity

Modified on Thu, Aug 22 at 3:17 PM

You have the ability in the IMSe to remove any activity transaction processed in error during the current reporting month.

Go to the Member Record

Click the “Revert Member” button located above the Member detail tabs

A window will pop open showing you the activity update being removed and the old activity status the member will be reverting back to.

Click “Revert” to finalize

This activity does not remove any Dues Charges that may have been applied with the removed Activity. Please review the Dues History and adjust using the Admin Balance Correction if needed.

FAQ

Why can’t I remove activity processed from Last Month?

Because the activity transaction is tied into the billing cycle (Daybook Run) for the prior month. Please email [email protected] and request the member be corrected.