How to Send a Member a Password Reset Request

Modified on Fri, Nov 15 at 1:43 PM

How-To Video:



Open the Roster Folder (), under Membership > Connect


 

  

 

Click-on the member card that you wish to view or click the Full Page () button in the top- right corner of their card. This will expand their card to display all available tabs. Open the User Account Tab in the member’s record.


Make sure there is a valid email address in the Invitation Recipient text-box.

Click the Send Password Reset box. This will send the User an email message, which will allow them to create a new account Password after answering their account Security Questions.



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