This is a temporary work around for Duplicate Records within the Prospects Tab. In the coming weeks we will have a function to convert the Prospect to a Member Record.
- When receiving the Duplicate User Found Notice
- The system will alert you if a duplicate record exist with the same email address.
- Click 'View Now'
- Under the Contacts tab
- Copy and paste the email address from the Primary email to Secondary email column and Save the record
- Hit the back button at the top
- Enter the same email address for the user and the system would allow you to proceed with saving the record.
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